COVID-19 UPDATE We are fully open - please contact the practice to make an appointment HOW THINGS HAVE CHANGED

Important Covid-19 Update

Important Covid-19 Update
27th March 2020 Gaynor Langley

Following the Prime Minister’s announcement and ongoing directives from the Chief Dental Officer we remain at your service BUT are sadly having to close our doors to all but emergencies (pain, infection or trauma) for the next three weeks or until the government and our professional bodies advise otherwise.

In the coming months, life will return to normality, albeit a new one and as soon as we are able, we look forward to welcoming you once again to 38 Devonshire Street. In the meantime we will miss you, you are a huge part of our lives (and maybe you’ll miss us a little too?).  Please look after yourselves.

If there has ever been a time to preventatively care for your teeth, it is now.

Our whole team send you best wishes and we hope that you are staying fit and well and looking after your teeth in the 38 Devonshire Street way – meticulous toothbrushing (preferably with an electric toothbrush) and cleaning in between your teeth with floss or interdental brushes twice daily.

If possible exercise daily, eat sensibly and keep your diet low in sugar and acid, rinse vigorously after any sweet intake and avoid things that could pose a risk of fracture such as olive stones, un-popped popcorn kernels, nut shells and very sticky things. If you smoke, this is very good time to stop.

Urgent Emergency Services Only For Now

I’m very sorry we cannot provide a full service at this time.  The practice will be open for limited sessions with the express purpose of dealing only with the most urgent dental problems.  Dentists are temporarily restricted to providing a limited range of emergency services for now and therefore have had to close all hygienist or routine examinations/services or non-urgent treatments.

High Risk Groups and Over 70s should not attend the practice but can telephone for advice

The governing bodies have recommended that anyone over the age of 70 or in a high risk group (with underlying health issues), should not attend the practice but we are happy to provide advice over the phone. Anyone needing dental assistance who has symptoms of Covid-19 or who is living with someone with symptoms should NOT come to the practice but please call or email for advice – we are here to help you as permitted.

Email and Phone Advice and Help

If you are having a dental problem and require advice or attention, please e-mail us first at and a member of the team will respond promptly and assist you remotely.  If you do not have access to email, then please contact the practice on 0207 935 5354 and leave a detailed message including your name and telephone number and a member of the team will return your call as soon as possible.

If you do need to attend the practice, we ask that you observe the following Safety Measures:

Please do not attend if you or someone you live with have symptoms of Covid-19

Attend alone if possible (unless a child or vulnerable adult)

Attend punctually to avoid waiting in the practice unnecessarily

On entering properly Hand wash or use sanitising gel

Allow your temperature to be taken for everyone’s protection

Maintain 6 feet social distancing in the waiting room and shared areas of the building

Pre-rinse your mouth with a disinfecting rinse for 1 minute before any examination or procedure once in the surgery

During this period we will be writing and posting blogs and articles here on our website with tips and ideas to help keep your beautiful teeth in tip top condition and hopefully we will be able to resume full dental services to our usual high standards of preventive and pre-emptive care and maintenance very soon.

We will miss you over the next few weeks but look forward to seeing you again once this unfortunate period has passed. The whole team sends you their kindest regards. Please keep safe and well during this difficult time.

Very best wishes,

Dr Gaynor Langley
Practice Owner and Principal Dentist


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