Google Rating
5.0
Google Rating
38 Devonshire Street Logo

Complaints Procedure

OUR MISSION

At 38 Devonshire Street dental practice, we aim to provide outstanding treatment and service, and we are proud of our reputation, established over 40 years. However, if you wish to make a complaint, or feedback on your experience, we will deal with your complaint or query quickly and efficiently. Our aim is your complete satisfaction. Your complaint will be treated in confidence.

WAYS TO COMPLAIN

Email The Practice Manager: manager@38devonshirestreet.co.uk

Call the practice on 020 7935 5354

If you would like a conversation with Dr Gaynor Langley, please contact the practice to arrange a call. She will aim to call you the same day wherever possible.

WHAT IF I’M NOT SATISFIED WITH THE OUTCOME?

In the first instance, we ask that you contact the practice with your complaint or feedback. If you are still not satisfied with the outcome, you can contact the General Dental Council (GDC).

FEEDBACK

The Care Quality Commission is one of the statutory bodies that regulates dentists. They are always seeking feedback, both positive and negative  – click here for their feedback form.

Get in touch

intro thumb1
intro thumb1
intro thumb1

TESTIMONIALS

"I’m absolute thrilled by the transformation Dr Theo Kapos has made to my smile. He is meticulous, careful and professional. I recommend him for complicated problems which he solves effortlessly. A wonderful friendly practice a great team. Thank you!"

SR

google rating thumb2

"As a man with a long term phobia of dentists, I cannot recommend 38 Devonshire street enough. I was recommended this practice through close family and from start to finish the whole process was warm, professional and most importantly…"

TS

google rating thumb2

"Anyone looking for an exceptional dental practice should try 38 Devonshire Street. Professional, thoughtful and very skilled, Dr Gaynor Langley and all the other members of staff are really first rate. After trying several private dentists in London, this…"

PD

google rating thumb2

"My teeth have never felt so clean - Sarah Gilder is absolutely brilliant; the whole experience from start to finish is welcoming and professional and I can’t recommend Sarah enough."

RW

google rating thumb2

"I’m absolute thrilled by the transformation Dr Theo Kapos has made to my smile. He…"

SR

google rating thumb2

"As a man with a long term phobia of dentists, I cannot recommend 38 Devonshire…"

TS

google rating thumb2

"Anyone looking for an exceptional dental practice should try 38 Devonshire Street. Professional, thoughtful and…"

PD

google rating thumb2

"My teeth have never felt so clean - Sarah Gilder is absolutely brilliant; the whole…"

RW

google rating thumb2
VIEW MORE
treatment 38 Devonshire Street

General Dentistry

Inspiring you to love and respect your teeth throughout your life.

LEARN MORE
treatment 38 Devonshire Street

Cosmetic Dentistry

Discreet cosmetic dental treatments.

LEARN MORE
treatment 38 Devonshire Street

Teeth Straightening

Transform your smile with Invisalign®.

LEARN MORE
treatment 38 Devonshire Street

Oral Hygiene

Teeth that feel as good as they look.

LEARN MORE
treatment 38 Devonshire Street

Guided Biofilm Therapy (GBT)

Our signature treatment for teeth that feel great.

LEARN MORE
treatment 38 Devonshire Street

Teeth Whitening

A natural whiteness that you will notice and others will envy’

LEARN MORE
treatment 38 Devonshire Street

Dental Implants

Restore your smile and confident enjoyment of life.

LEARN MORE
treatment 38 Devonshire Street

Periodontics (Gum Treatment)

Healthy gums, healthy you.

LEARN MORE
logo
logo
logo
logo
logo
logo
logo
logo
38 Devonshire Street Logo
Google Rating
5.0
Google Rating
Google-review